Shopper Marketing Client Support Specialist - Electronic Imaging Serv - Little Rock, AR
This position will be a remote position based in Chicago, IL
SUMMARY
The Shopper Marketing Client Support Specialist working autonomously, regularly exercising independent judgment and discretion with limited supervision is responsible for ensuring client business objectives and schedules are met through proactive planning and thorough project management, thus ensuring an exceptional client experience. Incumbent is the primary point of contact for assigned clients and provides day-to-day client relationship management. The incumbent autonomously provides answers and solutions for questions, problems and requests raised by clients, establishes and maintains good relationships with all concerned parties and seeks new business opportunities for Vestcom with all groups and departments within the client account.
Education and/or Experience
Bachelor's degree in business, marketing or related field preferred; three to five years related business experience and/or training; or an equivalent combination of education and work experience. Previous printing industry experience preferred. Direct priorities and resolve issues to meet client’s high expectations without supervision. Must be proficient in the following computer applications: MS Office applications, including Word, Outlook, Excel, Access, and Power Point. Possess excellent analytical, interpersonal and communication skills, both oral and written and the ability to lead meetings with client and internal Vestcom departments. Must possess a high service level orientation, outstanding attention to detail, strong sense of urgency and the ability to meet deadlines under pressure. Must be well-organized and able to perform duties with minimal supervision as this position may work remotely. Must possess a consultative selling background with the ability to strategize at the highest levels within the organization, i.e. CEO, President, COO, etc.