Learning & Development Program Manager - BNSF Logistics LLC (BNSFL) - Springdale, AR
Are you ready to work for a company with an excellent reputation? Are you ready to make an impact with work that challenges you, an environment that engages you and a company culture that recognizes you and embraces you?
BNSF Logistics is one of the fastest growing third-party logistics companies in the U.S. With this growth, the need for high-quality, high-performance, aggressive, driven personnel is substantial. Because of this need, we are committed to recruiting, developing, and retaining a contemporary workforce that will help the company in achieving its objectives.
Learning & Development Program Manager
Springdale, AR
The Learning and Development (L&D) team is transforming how we develop, design, deploy, and execute learning at BNSF Logistics. Our mission is to partner with our employees, leaders, and teams to provide developmental experiences to ensure that BNSF Logistics talent is ‘best in-class, and best-in-industry.’
We are looking for an experienced Program Manager who has demonstrated competency in communication skills (written/spoken), instructor-led facilitation, and managing multiple learning events in a dynamic work environment while meeting deadlines with exceptional quality.
Primary Functions:
The primary function of this position is to program manage the learning and development curriculum which includes both classroom/web facilitation, room set-up, event management, metrics and evaluations to support the organization’s strategic employee development objectives. The Learning and Development Program Manager will also be responsible for researching industry-best learning trends, partnering with vendors, and conducting internal needs analysis to determine the development need across the enterprise. This position will be engaged in a diverse scope of projects, working in concert with a variety of personnel resources.
Position Responsibilities:
Manage learning programs, events and materials to support operations, departmental, and other L&D initiatives. Collaborate and communicate with project stakeholders and subject matter experts on the need for content development of learning programs. Assist with the ongoing evaluation of learning programs, and provide recommendations for improvement. Facilitate various learning events, programs, workshops via multiple learning methods, such as Instructor-Led Training (ILT), virtual led, eLearning and other blended formats. Provide monthly course metrics from Level 1 evaluations. Effectively prioritize and manage multiple learning projects. Update and maintain systems and procedure user manuals, SOPs, job aids, and guides to support multiple L&D programs. Support and facilitate segments of our Sales Management Trainee (SMT) program. Facilitate systems training for internal and external software utilized throughout the company. Perform any other duty assigned.Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the role of Learning & Development Program Manager:
EDUCATION:
Bachelor’s degree in Human Resources, Education, Talent Development, Organizational Development or similar field or equivalent through a combination of education and experience. At least 4+ years of experience facilitating adult learning theories, and programsCOMMUNICATION SKILLS:
Strong verbal and written communication skills; ability to communicate clearly and concisely with professional decorum.SOFTWARE SKILLS:
Microsoft Office applications – e.g. Word, PowerPoint, Excel, and Outlook. Familiarity with Adobe Creative Suite (InDesign, Illustrator or Photoshop). Learning Management System (LMS) experience; SuccessFactors, a plus.TRAVEL:
Occasional travel may be required.Benefits:
BNSF Logistics offers competitive benefit programs and services including, but not limited to:
Competitive pay Comprehensive health benefits package 401(k) plan with employer match Flexible spending account Company paid life, short-term and long-term disability insurance Employee discounts on autos, travel, electronics, insurance, etc. Tuition assistance Professional training staff with an industry leading Learning Management System Company culture that recognizes its employeesABOUT BNSF Logistics:
BNSF Logistics is an industry-leading transportation intermediary, committed to providing value to each of our customers through professional acumen, entrepreneurial drive, and individual commitment. We are one of the fastest growing 3PLs in North America and pride ourselves on service flexibility and modal breadth. BNSF Logistics is an indirect, wholly owned subsidiary of Burlington Northern Santa Fe LLC.
Our vision is to establish BNSF Logistics as the leader in providing creative logistics solutions that consistently exceed our customers' expectations. BNSF Logistics offers services that range from single shipment execution to complete network design and operation. Our modal expertise spans parcel, truckload, intermodal, and rail. BNSF Logistics provides a blend of professional expertise with logistics technology designed to maximize customer value.
At BNSF Logistics, our vision, mission and values define who we are and how we do business.
To be a premier global multi-modal logistics services and solutions company.
To provide a superior customer experience by delivering innovative, flexible and value driven solutions.
People • Integrity • Profitability • Accountability • Creativity
An Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
